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Professional, Business Analysis-USA

Company: Ingram Micro Inc
Location: Greenville
Posted on: August 16, 2019

Job Description:

Employer Ingram Micro Inc Location Greenville,SC Ref otPuafwG Starts Jul 12, 2019 Closes Aug 11, 2019 Job Category Banking & Financial Services Job Type Permanent Job Description Position at NetXUSA Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012. We looking for positive and motivated candidates for Business Analyst position within the NETXUSA / UCC business unit. Candidate will be working with customers, business partners, and internal departments to manage and own the business processes performed on a day to day basis. Candidate will be part of a Business Analyst team that will handle projects both independently and in tandem where necessary. Candidate will document and funnel requests for new features into operational process standards. Documents consist of SOWs, function design specifications and SOPs. Requests and interaction will focus heavily on third party and home-grown software packages including: WMS, Web-based applications, multiple ERP and Accounting packages, SAP, CRM, and custom API integration interfaces. Responsibilities will include: - Interpreting and defining requests for system changes from other departments. Defining scope and creating SOWs - Working with development to define specifications and level of effort (LoE) - Working with a structured SLDC - Agile Development shop - Working with department heads to discuss improvements to current processes, providing guidance on system capabilities and approving workflow changes - Working with customers to understand their system usage needs for requested software package changes - Defining and documenting workflows for existing and proposed processes with Visio - Use of Jira / Excel to plan, organize, and deliver project milestones - Internal user training on new features and releases of system software packages - UAT - Testing requested feature changes before release to ensure desired functionality - Creating and publishing of instructional documentation for feature releases - SOPs This position requires: - Candidates should have at least a two year degree in a related PM/BA/technical field - At least two years' experience within the project management or business analyst field with a focus on software packages or core business process OR two years of PHP development experience - Basic fundamental understanding of network infrastructure and common application layer TCP/IP protocols - Excellent communications skills - ability to communicate clearly and concisely on a professional level with the ability to adapt to audiences of varying technical skill levels - Thorough at documentation (technical writing experience a plus) - Creative problem-solving skills - Highly proficient in Microsoft Office and Visio - Ability to manage time effectively while working both unsupervised and as a team - Self-motivated and driven to meet goals and commitments set by management - Prior experience with SAP and WMS system is a plus

Keywords: Ingram Micro Inc, Greenville , Professional, Business Analysis-USA, Other , Greenville, South Carolina

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