Process Improvement Analyst
Company: Shellpoint Mortgage Servicing
Location: Greenville
Posted on: January 9, 2021
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Job Description:
Who we are:
Shellpoint Mortgage Servicing (SMS) is America's 4th-largest
third-party mortgage servicing company. What is mortgage servicing?
Businesses that own mortgage loans (such as banks and real estate
investment firms) contract with us to manage (or "service") their
loan portfolios, including collecting homeowners' mortgage
payments, paying homeowners' tax and insurance bills, and helping
homeowners in default to get current once again.
Summary:
The individual selected for the job will help select and manage SMS
Process Improvement projects designed to improve performance and
productivity across all operations units. The individual will
ideally combine exceptional leadership ability and communication
skills with data analytics and project management capabilities.
Responsibilities:
Obtain minimum Green Belt Process Improvement Certification.
Help champion the Process Improvement discipline within the
organization and implement the steps and tools necessary to
successfully complete projects.
Excel in a team-oriented, collaborative environment while
contributing to the creation, design, and implementation of
value-add business strategies that affect current operating
practices and company policy.
Be able to clearly articulate and present ideas and findings to a
varied audience, including the operations staff and senior
leadership.
Qualifications/Skills:
Ability to lead and manage teams and ensure accountability for the
timely delivery of desired results.
A self-starter entrepreneur spirit with a strong desire to
continually improve.
Strong business communication skills with an ability to clearly
articulate ideas and findings to a varied audience
Fast learner - able to assimilate new ideas and thrive in a
fast-paced environment.
Adept at speaking in front of others and assimilating into
groups
Prior work experience performing business, data, and/or statistical
analysis is a plus.
Prior Process Improvement or Project Management training is a
plus.
Strong business communication skills with an ability to work well
in a collaborative environment.
Strong attention to detail and an ability to multi-task, respond
well to pressure and deadlines, and work well individually and in a
collaborative environment.
Strong skills in Excel and/or Tableau (charts, graphs, pivot
tables, formulas, macros etc.).
Experience with PowerPoint and Visio a plus.
Strong demonstrated SQL skills are a plus.
Educational Requirements:
Bachelor's Degree in finance, analytical or quantitative discipline
and documented experience in a financial setting preferred (a
graduate degree may be considered as contributing towards work
experience).
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Keywords: Shellpoint Mortgage Servicing, Greenville , Process Improvement Analyst, Professions , Greenville, South Carolina
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