Business Analyst

Company: EPITEC
Location: Greenville
Posted on: February 17, 2021

Job Description:

EpitecPOSITION:Business AnalystJOB TYPE:Full-time, 1 year Contract (No C2C)LOCATION:Greenville, South CarolinaJOB SUMMARY FOR BUSINESS ANALYST:* A top automotive company is looking for a Business Analyst to join their team in Greer, SC. This person will Works with Facility Management to implement and standardize the implementation of smart buildings throughout the world to properly secure and reliably engineer all the solutions. Provides monitoring and logging of applications/infrastructureRESPONSIBILITIES FOR BUSINESS ANALYST:* Provides general assistance to the Operations team and end users* Adheres to the PIC processes (Problem, Incident & Change Management)* Performs daily operations tasks and end user support* Creates pertinent test documentation* Enables end user knowledge transfer and training* Works closely with other functional consultants, developers, product owners and various global stakeholders in a bigger mixed feature team* You will be part of a team who is following an agile approach* Manages full project life cycle and supports the team during test phases and go lives.* Supports Go Live preparation (could be on weekends, late evenings) and customer within the hyper care phase.* Analyzes and fixes incidents* Understands the global template solutions and specific knowledge (ITPM, HP ALM, ITSM, Jira and Confluence)* Manages the IT portion of Iconics application* Performs IT processes to operate and maintain the application* Responsible and accountable for upcoming security vulnerabilities and patches* Coordinates the software and infrastructure technical lifecycle management for the Iconics application together with internal partners (Infrastructure operation team)* Performs and maintains the YPA (Your Product Assistant) and product depot for Iconics application based on Group Agile Working Model* Owns and steers Global license management /contracts to optimize the usage/purchase of a harmonized portfolio* Shares information and vision via documentation and training of others* Interacts with internal customers and development team to gather and define requirements and document architecture and approach* Work as part of a team, interdependently as well as independently and submit deliverables on time and in excellent quality.* Maintains accurate, meaningful and updated technical and non-technical documentation pertaining to all aspects of area(s) of responsibility.* Understands complex work environments and is flexible to take up different tasks in the feature team.* Proactive and autonomous working skills.* Continues to learn new technologies and methods.* Performs other duties as assigned by Operations Supervisor.REQUIRED EXPERIENCE FOR BUSINESS ANALYST:* 5+ years of technical experience in Information Technology. * Knowledge of Iconics software, license management and infrastructure are also preferred but not mandatory.* 3+ years of experience with SQL and Database knowledge (IT Background)* 3 - 5 years of Automation experience * 3 - 5 years of IT Implementation

Keywords: EPITEC, Greenville , Business Analyst, Professions , Greenville, South Carolina