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Sr. Analyst NA Fraud Analytics (Digital)

Company: TD Bank
Location: Greenville
Posted on: November 18, 2021

Job Description:

Company Overview About TD Bank, America's Most Convenient Bank-- TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth--, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US. TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com. Department Overview The Senior Analyst North American Fraud Analytics develops and monitors fraud rules while balancing the impact to operational teams and the customer experience. This role also involves data preparation, reporting, as well as informing business requirements on products/processes. The Senior Analyst North American Fraud Analytics applies analytical and technical skills, leveraging sophisticated tools/detection systems. Performs detailed and timely analysis of fraud. Job Description Conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies, while balancing the impact to operational teams and the customer experience. Accountable for loss targets and the customer experience generated by fraud strategies. Monitors and adjusts existing detection strategies to ensure continued effectiveness. Creates management reporting for fraud metrics, strategy performance and trends analysis. Prepares data and reporting and informs business requirements on products/processes. Maintains ongoing processes and data updates. Acts as a subject matter expert and represents the team at system/project meetings, as well as industry forums. Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance and external vendors Requirements Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required 2-4 years or internships/co-op work experience in analytical capacity Experience in fraud management - asset Proficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - asset Proficient with Microsoft Office applications; Advanced Excel Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required Conceptual thinker; ability to wade through data and arrive at conclusions Strong interpersonal skills; comfortable interacting with team members of all levels Strong communication and presentation skills. Ability to communicate complex analysis into technical and non-technical terms (written and verbally) Ability to take initiative and work independently under tight timelines Strong team collaboration skills Ability to effectively manage multiple projects and priorities simultaneously Must be eligible for employment under regulatory standards applicable to the position. Hours 40 Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Keywords: TD Bank, Greenville , Sr. Analyst NA Fraud Analytics (Digital), Professions , Greenville, South Carolina

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