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Delivery Analyst

Company: World Finance
Location: Greenville
Posted on: November 19, 2021

Job Description:

A Delivery Analyst occupies a special supporting role on a Solutions Delivery team, focused on providing subject matter expertise and process support for the team's stated goals and deliverables. The role will provide a breadth of services, including documentation, vendor management, quality assurance, technical support, and process innovation throughout the delivery lifecycle. This team-focused, customer-centric role will be most successful when strengthening co-workers' skillsets while facilitating rapid delivery and iteration. Curiosity, urgency, and customer service are key attributes of a successful Delivery Analyst.Job DescriptionEssential Duties and Responsibilities

  • Process - maintain supporting processes for delivery goals as well as identify solutions for customer processes that improve work-life and reduce burden
  • Documentation - create and maintain solutions documentation and artifacts
  • Quality - support delivery process through quality assurance best practices, when needed
  • Expertise - be the master of knowledge for solutions for their team by continuously learning
  • Vendor Management - actively engage third-party vendors for coordination in delivery and maintenance of solutionsCompetencies
    • Communication - excellent verbal and written communication skills
    • Problem-solving - a ferociously curious mind, seeing many different angles from which to attack the problem to help develop solutions
    • Ownership - an unfailing desire to succeed in solving the problem and meeting the team's delivery goals
    • Organization - masterful ability to stay self-organized and support good organizational skills within the team
    • Teamwork - an "all for one" attitude that focuses on the success of the team's goals and strengthens the teams resolve and ability to succeedQualifications
      • Prior Experience: 2+ years in software engineering or solutions delivery supporting role
      • Education: Associate or bachelor's degree preferred; applicable experience acceptableWork Environment:
        • Office environment.
        • Occasional travel may be required.1WRLDIt is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Keywords: World Finance, Greenville , Delivery Analyst, Professions , Greenville, South Carolina

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