IT HelpDesk Technician
Company: RCM Industries, Inc.
Location: Greenville
Posted on: January 15, 2022
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Job Description:
Under minimal supervision, installs, maintains, tests, and
repairs systems and networks. Utilizes basic technical knowledge to
support IT initiatives and provide technical information systems
support to the organization. Resolves routine technical problems
and trains employeesPosition supports two manufacturing plant
locations - Rutherfordton, NC and Imperial, SC. Must be available
to travel to each facility and between facilities.Performs basic
problem solving and assistance on various software applications and
hardware systems.Provide individual instruction and/or training to
users on new or updated technologies.Performs routine technical
assistance and maintenance duties.Maintains and updates record
keeping system; may document projects and maintain user
instructions.Assists with tracking inventory levels of equipment
and materials; performs data entry and maintenance of records such
as, but not limited to, project documents, user instructions,
general reports and/or systems errors.Performs routine
technological systems support, maintenance, and testing for proper
upkeep of systems; troubleshoots and resolves general system
hardware, software, and network failures and conflicts.Assists with
the review, evaluation and recommendation of solutions relating to
hardware and software acquisitions and/or network updates.Assists
with research and development initiatives and in the implementation
of new technologies.Assists with the implementation of technology
projects with moderate scope and impact.Assists with the
installation, configuration and maintenance of computers,
workstations and/or other related equipment and devices.Maintains
currency of knowledge with respect to technology, equipment,
applicable laws, regulations, standards and/or systems.Performs
miscellaneous job-related duties as assigned.
Keywords: RCM Industries, Inc., Greenville , IT HelpDesk Technician, Professions , Greenville, South Carolina
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