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IT Help Desk Technician

Company: The Campagna Center
Location: Greenville
Posted on: January 16, 2022

Job Description:

SummaryWe are seeking an experienced IT Help Desk Technician to join our team. You will be responsible for overseeing and managing the entire Information Technology infrastructure and ensuring that our company's technology systems are reliable, up-to-date, and meet the needs of the company to improve operational performance. DutiesOversee the IT needs of our clientsHelp to prioritize short- and long-term objectivesMaintain existing programs, seeing that necessary updates are madeMaintain procedures for data securityOversee maintenance of hardwareProcure software and hardwareAnalyze business systems and processes to determine their effectiveness, identify inadequacies, inefficiencies, and problems, and implement solutionsCoordinate and manage help-desk priorities and activitiesStay up to date on security risks and ensure corporate securityReport progress and challenges to senior managementSee that all reported issues are resolved quickly and efficientlyRequirementsBachelor's degree in computer science or information technology or related work experience. Minimum of 2 years of experience in the technology fieldKnowledge of systems life cycles, including conversion planning and performance, the interdependence of software, hardware, operating systems and user requirements in a multi-vendor, multi-user environment; Windows and communications protocols; diagnostic/troubleshooting tools and techniques; current systems analysis; and project management tools and techniquesKnowledge of information security procedures and protocolsKnowledge of federal copyright laws as they pertain to the use of computer softwareExperience with Microsoft 365Experience with networking concepts, including firewalls, virtual private networks, and routersExcellent project management, communication, and interpersonal skillsTeam Player - Willingness to take on projects and/or tasks not typical of this positionBenefitsMedicalVisionLife insurance401(k) with a company matchVacation daysSick daysAbout UsAtlantic Squared is the parent company of Carolina Atlantic Roofing Supply , Mid-Atlantic Roofing Supply, and Metal Roofing Systems. Carolina Atlantic was formed in 1974 as a two-step wholesaler which simply means that from the very beginning we chose to work exclusively with established building supply retailers. While the company began primarily as a commodities distributor, in recent years we have concentrated our efforts on becoming the most trusted, two-step distributor in the country. Mid-Atlantic Roofing Supply is a one-step distributor which simply means that we supply everyone from roofing contractors to home builders and everything in between. Mid-Atlantic Roofing Supply prides itself on being an extension or quality and service to those we serve. Our solid foundation, commitment to excellence in customer service, and a strong desire to see our customers grow their business is propelling us towards a bright and exciting future.

Keywords: The Campagna Center, Greenville , IT Help Desk Technician, Professions , Greenville, South Carolina

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