Certified Patient Care Technician (Outpatient Offi

Company: iTrust Wellness Group
Location: Greenville
Posted on: May 15, 2022

Job Description:

Job DescriptioniTrust Wellness Group, LLC is looking for a certified patient care technician to work in an outpatient mental health office setting. An ideal candidate has a strong interest in mental health, a desire to learn, and a passion for providing excellent patient care in a collaborative, team-focused environment. Both experienced and newer certified patient care technicians are welcome to apply to this position. We are a rapidly growing office and are looking for a patient care technician that is interested in utilizing the latest research, technology, and practice guidelines in an effort to achieve wellness for our clientele. Benefits of Working With iTrust Wellness Group: We recognize that certified patient care technicians are in high demand. We believe that our practice environment, compensation model (including benefits), and location in the Upstate of SC are highly desirable for those seeking new employment. Some examples of our company benefits include:

• $1,000 Sign-On Bonus
• Competitive Pay ($17-$18 per hour, depending on background and experience)
• Paid Time Off
• 401(K) with Company Match
• Medical Insurance (Health, Vision, and Dental)
• Short Term Disability
• Long Term Disability
• Life InsuranceBelow is a brief overview of iTrust Wellness Group's philosophy, mission, and company culture. If interested, please apply with both your resume and a cover letter. We look forward to hearing from you! What Makes Working at iTrust Wellness Group Different? As a practice, our business model has received positive feedback from our practitioners, referral sources, and our valued clients. We believe that our office prioritizes elements that differentiate us from other outpatient mental health clinics, including the foundational structure of a teaching-based, collaborative environment. Support staff members are both viewed as and trained as an extension of the provider. We believe that our non-prescribing professionals in the office are as equally important as our providers to our client outcomes – our staff members are dedicated to providing accommodations and solutions to clients both in-person and at a distance. We are looking for patient care technicians who will both coordinate with their team members and operate independently to ensure successful client outcomes. Responsibilities:The patient care technician role is a mixture of administrative tasks with a heavy focus in clinical care coordination, fulfilling various requirements in these categories:
  • Answering phone calls promptly and professionally
  • Responding to text messages and emails promptly and professionally
  • Writing emails, letters, and more in a clear and concise manner
  • Interacting with clients in a positive and compassionate manner
  • Gaining proficiency with the EMR system to improve client experience
  • Completing prior authorization requests for medications
  • Preparing and giving injectable medications to clients
  • Ordering and managing inventory of sample medications and specialty medications
  • Collecting vital signs
  • Administering clinical testing, including UDS panels and Genesight swabs
  • Communicating with other offices and pharmacies regarding medications and other aspects of care coordination
  • Properly scheduling and rescheduling appointments for clients
  • Checking out clients by scheduling future appointments and collecting payment
  • Collaborating with administrative staff and providers as a team
  • Maintaining our company culture and upholding our company values Requirements:
    • Active certification as a Patient Care Technician
    • Excellent written and verbal communication skills
    • Client-focused, positive approach toward client care
    • Consistent reliability, professional provision of services, and the highest level of integrity Preferred Qualifications:
      • Experience with or interest in working with the mental health community
      • Experience with an EMR system
      • Experience with Microsoft products, including Word, Excel, and Teams
      • Prior experience operating within a private practice/outpatient setting Powered by JazzHR3HclP2e2V3

Keywords: iTrust Wellness Group, Greenville , Certified Patient Care Technician (Outpatient Offi, Professions , Greenville, South Carolina