HDMS HOURLY MEASURE TECHNICIAN

Company: HOME DEPOT USA, INC
Location: Greenville
Posted on: September 21, 2022

Job Description:

Position Purpose:
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals.

Major Tasks, Responsibilities & Key Accountabilities:
90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures.

10% Drawing Review - Review and edit of drawings in the tablet

Nature and Scope:
This Position typically reports to Local Field Manager

This Position has 0 Direct Reports

Environmental Job Requirements:
Environment:
2. Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Travel:
Typically requires overnight travel 5% to 20% of the time.

Additional Environmental Job Requirements:

Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Relevant Work Experience:
1 years

Certifications & Licenses:

Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Additional Qualifications:

Preferred Qualifications:

Knowledge, Skills, Abilities and Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results

Keywords: HOME DEPOT USA, INC, Greenville , HDMS HOURLY MEASURE TECHNICIAN, Professions , Greenville, South Carolina