General Maintenance Technician
Company: Marriott Greenville
Location: Greenville
Posted on: March 18, 2023
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Job Description:
Major Responsibilities
-Ensures that each Guest receives outstanding Guest Service by
providing a Guest friendly environment which includes greeting and
acknowledging every Guest, maintaining outstanding standards, solid
product knowledge and all other components of Guest Service.
-Empowered to guarantee total guest satisfaction, display
hospitality and professionalism to our guests at all times, take
pride in representing AURO Hotels professionally with our guests
and assuring that all transactions with guests are handled in a
legal and ethical manner.
-Understands and apply all property safety and security procedures
to maintain a secure and safe environment for associates and guests
at all times. In the event of an accident or emergency, gets
medical attention if necessary and contacts the GM or Human
Resources immediately.
-Maintains a favorable working relationship with all company
associates to foster and promote a positive working
environment.
Essential Job Functions
-Inspects all operating systems and components of the hotel to
ensure they are operating properly, efficiently and safely, as
directed by Chief Engineer.
-Promptly responds to front desk reports of guest problems or
concerns, informs the front desk when action is complete so the
front desk can perform "Courtesy Call Back" telephone calls.
-Performs preventative maintenance, repairs, or makes
recommendations for repairs, as assigned: all
mechanical/electrical, HVAC, refrigeration, and plumbing systems,
all building components and furniture, fixtures and equipment.
-Maintains the grounds daily, including landscaping and parking
areas in a clean, neat, safe and attractive manner.
-Performs the "PM" schedule on a timely basis, ensuring that all
elements of the guest room meet the standards of the brand.
-Performs painting, carpentry, plumbing, emergency carpet cleaning
and other jobs as necessary.
-Maintains all storage areas, shops and mechanical areas in a
clean, safe and secure manner, reporting to the Chief Engineer any
corrective actions that need to be taken.
-Keeps Chief Engineer promptly and fully informed of all problems
or unusual matters of significance so that prompt corrective action
can be taken.
-Perform job duties with a minimum of disruption of the guest.
Other Duties and Responsibilities
-Complies with Company Standards of Service as outlined for AURO
Hotels.
-Projects a favorable image of AURO Hotels to the public at all
times.
-Performs all duties and responsibilities in a timely and efficient
manner in accordance with established company policies and
procedures to achieve the overall objectives of this position.
-Treats guests, vendors, customers and co-workers with
professionalism and respect at all times.
-Completes Departmental, AURO Hotels and Brand standards training
as assigned.
-Maintains a clean and neat appearance at all times.
-Must be able to work flexible work hours/schedule including
evenings, weekends and holidays.
-Nothing in this job description restricts management's right to
assign or reassign duties, work hours and/or responsibilities for
this job at any time.
Excellent health, dental, and vision insurance, along with a
MATCHING 401k plan for full time employees.
Keywords: Marriott Greenville, Greenville , General Maintenance Technician, Professions , Greenville, South Carolina
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