Mortgage Process Improvement Systems Analyst
Posted on: February 13, 2019
Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for providing analysis and recommendations for mortgage operations, servicing, strategy, marketing, technology, projects, regulation, risk management, business growth and development. Aid senior and executive leadership with effectively deploying strategic objectives for Mortgage Lending. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Support the day-to-day needs of Mortgage Lending by providing data analysis, project deliverables, risk management and operational needs to achieve strategic objectives. 2. Perform analysis of findings and trends using statistics, modeling, process documentation and profitability analysis. 3. Determine and recommend the most appropriate response to identified complex problems, issues and/or defects by assessing impact and prioritization. 4. Collaborate with stakeholders, including but not limited to, Origination, Servicing, Secondary Marketing, Mortgage Lending Administration, Risk Management Organization, Model Risk Management, Internal Audit, external auditors and consultants to elicit business needs, gather requirements and offer solutions. 5. Prioritize analysis of exceptions, findings, reports, processes, controls and technology for optimum deployment of mortgage resources for increasing profitability and reducing risk. 6. Execute projects, analyses and reports across a geographically dispersed team, under the direction of senior analysts and senior leadership; maintain accurate documentation of reporting requirements, statuses, issues and milestones. 7. Monitor profitability and make recommendations for growth and/or contraction to improve profitability. 8. Identify opportunities to reduce costs across the Mortgage company; serve as an internal consultant. 9. Develop competitive industry studies, key performance indicator (KPI) metrics and key risk indicator (KRI) metrics. 10. Prepare in-depth cause and effect analyses on complex financial, operational and credit issues. 11. Effectively summarize and present findings and project results to Mortgage leadership. 12. Engage with subject matter experts (SMEs), business partners, technology group and others to develop clear and accurate reporting and process maps. 13. Analyze mortgage data to develop insights and make recommendations on areas for optimization. 14. Demonstrate an organized, efficient, detail-oriented and creative mind in all work activities. 15. Perform work with autonomy. Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in Accounting, Finance, Mathematics, Computer Science, Economics, or equivalent education and related training 2. Four years of experience in any combination of finance, operations, risk management, quality assurance, consulting, product development, project management, banking or equivalent (experiential advanced degrees may reduce this requirement) 3. Excellent decision-making and verbal skills 4. Ability to synthesize complex data and deliver findings in a simple and easy to read format 5. Demonstrated ability to listen, ask questions and comprehend new or complex matters 6. Ability to develop strategic recommendations based on relevant data and in partnership with senior team members 7. Excellent analytical, planning and organizational skills, and attention to detail 8. Self-starter with ability to manage time wisely and work on multiple projects at a time 9. Flexibility to adapt to frequently changing priorities and projects 10. Capable of interacting with team members and management of all levels 11. Strong presentation skills to present materials and facilitate discussions 12. Ability to look beyond symptoms to identify root causes of problems and potential solutions 13. Ability to work collaboratively and exhibit influence without direct control 14. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, in addition to web conferencing technology (e.g. WebEx, GoToMeeting) and collaboration platforms (SharePoint) 15. Ability to travel, occasionally overnight Desired Skills: 1. Experience in mortgage, banking, financial risk, audit or compliance 2. Proficiency of analysis tools, such as SAS, Stata, SPSS, R, MATLAB, or equivalent business intelligence tools 3. Experience with data visualization skills, such as QlikView, Tableau, D3JS, HighCharts, or Microstrategy 4. Experience with database analysis tools, such as SQL, OLAP, Crystal Reports, Report Builder and Access tools 5. Experience with scripting languages for automation (e.g. VBA, SQL, Python, Perl, Ruby) 6. Knowledge of BB&T's core values BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. EEO is the Law Pay Transparency Nondiscrimination Provision E-VerifySDL2017
Keywords: BB&T, Greenville , Mortgage Process Improvement Systems Analyst, Professions , Greenville, South Carolina
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