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IT Business Analyst

Company: World Acceptance Corp
Location: Greenville
Posted on: November 10, 2019

Job Description:

Essential Duties and Responsibilities:

* Work closely with stakeholders and other IT resources to define business requirements for new technology implementations.
* Responsible for business analysis deliverable in SDLC framework (Documenting requirements, delivering business design, and delivering QA plans and scripts.).
* Work closely with the IT development and support staff to clarify hardware and software requirements.
* Document detailed requirements to clearly define the business needs, benefits, and deliverables for each project.
* Acquire a working knowledge of existing technical processes, and apply this knowledge to assigned tasks and projects.
* Acquire an expert knowledge of business critical software applications, and apply this knowledge in supporting end users and working with business managers on operational changes.
* Participate in new software application implementation projects by completing documentation, testing and/or training tasks.
* Position will follow all security guidelines and will comply with all components of our privacy and security policies.
* Maintain a complete and accurate record of all project work.
* Performs other duties as assigned by manager.

Competencies: To perform the job successfully, an individual should demonstrate the following.

* Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
* Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
* Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
* Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
* Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.
* Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

* Ability to read, analyze and interpret business, professional, technical or governmental documents.
* Ability to write reports, business correspondence and procedure manuals.
* Ability to effectively present information and respond to questions from World stakeholders.
* Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
* Ability to define problems, collect data, establish facts and draw valid conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Understanding of relational databases and SQL proficiency.
* Ability to conduct research into systems issues and products as required.
* Ability to communicate ideas in both technical and user-friendly language.
* Able to gather, document, and execute detailed specifications from high-level requirements with little supervision.
* Ability to conduct research into systems issues and products as required.
* Ability to communicate ideas in both technical and user-friendly language.
* Strong SQL skills are preferred.
* Understanding of Relational Databases (RDBMS) and reporting.
* Proficiency with Microsoft Office tools (Word, Excel and Powerpoint).
* Strong analysis skills.
* Familiarity with data and application security best practices
* High degree of business acumen.
* Customer service, soft skills and team interaction are critical to the success of this position.

Education and/or Experience:

* Bachelor's Degree or Associate's Degree in Information Systems, Computer Science, Computer Engineering or related area from an accredited institution.
* 3+ years of prior IT Business Analyst, IT Project Management or Quality Analyst experience.
* Experience with Data Flows, Use Case Scenarios, and Business Process Modeling.

Physical Demands:

* Must be able to constantly remain in a stationary position.
* The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
* Occasionally may require light lifting up to 25 pounds.

Work Environment:

* Office environment.
* Occasional travel may be required.

This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Keywords: World Acceptance Corp, Greenville , IT Business Analyst, Professions , Greenville, South Carolina

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