Appointment Setting Sales Specialist

Company: Pro Source Home Buyers
Location: Greenville
Posted on: January 13, 2022

Job Description:

Pro Source Home Buyers is looking for a Client Lead Intake Representative to take on the responsibility of receiving and responding to all initial inquiries from our potential clients. This role is for a confident appointment setter who is comfortable interacting with clients by phone, email, text, and instant messaging. This person will act as a liaison between the client and the acquisition manager. Our Lead Intake Representatives thrive on interacting with others, building relationships, making connections in a fast-paced environment.

What you will be working on?

• Answering a high volume of incoming phone calls, text messages, instant messages, and emails from prospective clients
• Conducting cold calling with prospective clients
• Addressing client questions and individual needs to provide an exceptional client experience
• Verifying prospective client information for accuracy
• Securing appointments of prospective clients with the acquisition representative through relationship building sales techniques
• Conducting prospective follow-up to set appointments with the acquisition representative and to ensure a positive client experience
• Interacting with the Sales Lead and Lead Manager to stay up to date on products and services offered
• Maintaining client account information and follow-up notes to ensure client questions are answered efficiently and accurately
• Resolving all client complaints in a professional and timely manner
• Communicating updates to the acquisition team with any changes in the appointment or any additional pertinent client information
  
  Who you are:
  
  • You are fast-paced and can work quickly and efficiently to satisfy client needs
  • You thrive on meeting new people and building relationships
  • You love closing the deal or hitting goals - Sales excite you!
  • You can maintain multiple communication software platforms at one time
  • You feel comfortable communicating with clients by phone, email, text and instant messaging
  • You can communicate with the utilization of proper spelling and grammar
  • You love to make people happy and look to solve problems and come up with creative solutions
  • You can work in a remote environment and stay self-motivated to complete tasks
  • You handle and accept in the moment constructive feedback professionally
  • You can manage your time wisely and can prioritize assignments independently
  • You have accuracy and attention to detail
  • You understand the importance of follow-up and follow-through
  • You can communicate professionally and transparently
  • You embrace technology
    
    Our technology stack
    
    • Email and Office Technology - We use Google-suite with a strong focus on web-based programs (google sheets, Gmail, slides, documents, etc.)
    • Client Relationship Management Software -Salesforce
    • Employee Company Communication - Slack
    • Project Management - Mural
    • Phone Service, Customer Voice Communication & Voicemail Management - RingCentral
      
      Requirements
      
      • Prior customer service experience in a sales environment
      • Must be comfortable working with clients on multiple interfaces and platforms at the same time
      • Must be self directed and disciplined to stay focus on tasks in a remote environment
      • Energetic personality with a professional demeanor to close on appointment setting
      • Relationship sales building techniques
      • Exemplary interpersonal abilities in communication and active listening
      • Prior experience using Sales Force or another CRM software
      • Functional office space with high-speed internet for the optimal remote work environment
      • Proficient in modern smart technology with the ability to use multiple platforms, devices, and smart device applications (apps)
      • High School Diploma or G.E.D equivalent
        
        Benefits
        
        • Paid Time Off: Full-time employees receive 80 hours of PTO.
        • Volunteer Time Off: Full-time employees can use up to 24 hours of VTO for approved volunteer opportunities.
        • Paid Holidays: We offer 6 paid holidays.
        • Flexibility: We allow for both local and remote working opportunities.
        • Retirement: 401k eligibility after 6 months of employment.
        • Employee Referral Bonus: Up to $500!
        • Property Referral Bonus: Up to $500 bonus opportunities!
        • Direct Deposit and Bi-Weekly pay.
          
          Pro Source Home Buyers is a reputable real estate investment company based out of Knoxville, TN. Pro Source Home Buyers currently operates in Tennessee out of Knoxville & Chattanooga, Greenville, and Columbia, South Carolina, and Huntsville, Alabama. Our goal is to grow across several different markets as we strive to positively impact over 100,000 lives!
          
          Our Core Values:
          
          • Extreme Ownership: 100% accountability of your actions and results.
          • Integrity: Do the right thing!
          • People First: Understanding the opportunity in order to craft a solution.
          • Loyalty: Commitment to the companys purpose, allegiance, and support for clients and partners.
            
            We are committed to treating all applicants fairly.
            
            EOEby Jobble

Keywords: Pro Source Home Buyers, Greenville , Appointment Setting Sales Specialist, Sales , Greenville, South Carolina