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Appointment Setting Sales Specialist

Company: Pro Source Home Buyers
Location: Greenville
Posted on: January 13, 2022

Job Description:

Pro Source Home Buyers is looking for a Client Lead Intake Representative to take on the responsibility of receiving and responding to all initial inquiries from our potential clients. This role is for a confident appointment setter who is comfortable interacting with clients by phone, email, text, and instant messaging. This person will act as a liaison between the client and the acquisition manager. Our Lead Intake Representatives thrive on interacting with others, building relationships, making connections in a fast-paced environment.

What you will be working on?

  • Answering a high volume of incoming phone calls, text messages, instant messages, and emails from prospective clients
  • Conducting cold calling with prospective clients
  • Addressing client questions and individual needs to provide an exceptional client experience
  • Verifying prospective client information for accuracy
  • Securing appointments of prospective clients with the acquisition representative through relationship building sales techniques
  • Conducting prospective follow-up to set appointments with the acquisition representative and to ensure a positive client experience
  • Interacting with the Sales Lead and Lead Manager to stay up to date on products and services offered
  • Maintaining client account information and follow-up notes to ensure client questions are answered efficiently and accurately
  • Resolving all client complaints in a professional and timely manner
  • Communicating updates to the acquisition team with any changes in the appointment or any additional pertinent client information

    Who you are:
    • You are fast-paced and can work quickly and efficiently to satisfy client needs
    • You thrive on meeting new people and building relationships
    • You love closing the deal or hitting goals - Sales excite you!
    • You can maintain multiple communication software platforms at one time
    • You feel comfortable communicating with clients by phone, email, text and instant messaging
    • You can communicate with the utilization of proper spelling and grammar
    • You love to make people happy and look to solve problems and come up with creative solutions
    • You can work in a remote environment and stay self-motivated to complete tasks
    • You handle and accept in the moment constructive feedback professionally
    • You can manage your time wisely and can prioritize assignments independently
    • You have accuracy and attention to detail
    • You understand the importance of follow-up and follow-through
    • You can communicate professionally and transparently
    • You embrace technology

      Our technology stack
      • Email and Office Technology - We use Google-suite with a strong focus on web-based programs (google sheets, Gmail, slides, documents, etc.)
      • Client Relationship Management Software -Salesforce
      • Employee Company Communication - Slack
      • Project Management - Mural
      • Phone Service, Customer Voice Communication & Voicemail Management - RingCentral

        Requirements
        • Prior customer service experience in a sales environment
        • Must be comfortable working with clients on multiple interfaces and platforms at the same time
        • Must be self directed and disciplined to stay focus on tasks in a remote environment
        • Energetic personality with a professional demeanor to close on appointment setting
        • Relationship sales building techniques
        • Exemplary interpersonal abilities in communication and active listening
        • Prior experience using Sales Force or another CRM software
        • Functional office space with high-speed internet for the optimal remote work environment
        • Proficient in modern smart technology with the ability to use multiple platforms, devices, and smart device applications (apps)
        • High School Diploma or G.E.D equivalent

          Benefits
          • Paid Time Off: Full-time employees receive 80 hours of PTO.
          • Volunteer Time Off: Full-time employees can use up to 24 hours of VTO for approved volunteer opportunities.
          • Paid Holidays: We offer 6 paid holidays.
          • Flexibility: We allow for both local and remote working opportunities.
          • Retirement: 401k eligibility after 6 months of employment.
          • Employee Referral Bonus: Up to $500!
          • Property Referral Bonus: Up to $500 bonus opportunities!
          • Direct Deposit and Bi-Weekly pay.

            Pro Source Home Buyers is a reputable real estate investment company based out of Knoxville, TN. Pro Source Home Buyers currently operates in Tennessee out of Knoxville & Chattanooga, Greenville, and Columbia, South Carolina, and Huntsville, Alabama. Our goal is to grow across several different markets as we strive to positively impact over 100,000 lives!

            Our Core Values:
            • Extreme Ownership: 100% accountability of your actions and results.
            • Integrity: Do the right thing!
            • People First: Understanding the opportunity in order to craft a solution.
            • Loyalty: Commitment to the companys purpose, allegiance, and support for clients and partners.

              We are committed to treating all applicants fairly.

              EOEby Jobble

Keywords: Pro Source Home Buyers, Greenville , Appointment Setting Sales Specialist, Sales , Greenville, South Carolina

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