Inside Sales Support 1
Company: Circuit Board Medics
Posted on: January 15, 2022
Job Type: Full-Time Hourly
Starting Pay: $20.00/hour
1st Shift: M-F, 8 AM-5 PM
2nd Shift: M-F, 11 AM - 8 PM
Location: Greenville, SC 29615
Imagine working for a business that serves customers' best
interests even when it costs the company. Imagine having coworkers
who help you move, throw you a baby shower, and challenge you in
video games. And imagine finishing each day satisfied by your work
and appreciated because of it. All of that is reality at Circuit
Board Medics. Our team strives to serve each other and serve our
customers with passion, grit, and excellence. Right now we are
searching for individuals to join us as we restore what's broken
for our customers.
What We Do
In a world that tends toward replacement, Circuit Board Medics
recognizes the value of fixing what is broken. Founded in 2010,
Circuit Board Medics (CBM) has cemented its place in the
remanufacturing world through high quality work and stellar
customer service. CBM specializes in repairing and rebuilding
circuitry in automotive and appliance modules. By repairing these
components, CBM offers customers an alternative to high cost
replacement parts and a timely solution for malfunctioning ovens,
refrigerators, cars, trucks and more.
Who We Want
Our employees embody our values. We take ownership for our work; we
are curious, creative, and adaptable; we selflessly put the needs
of others above our own. We treat others the way we want to be
treated and we challenge each other so that, as iron sharpens iron,
we each continue to grow and develop. The ideal CBM candidate has
good judgement and is ready to learn. We are searching for those
eager to contribute to the work and the culture of our company. Our
entry level positions do not require prior experience or
knowledge-we train newcomers on the job. In interviews, we evaluate
competence and character.
What experience makes a great candidate?
Phone customer service experience
Technical support experience (especially in the tech industry)
Supervisory experience in the Food Service or Retail industry
Our Inside Sales Support Agents receive inbound calls (no
cold-calls). We assist customers with product identification,
ordering and trouble-shooting. Each agent handles calls from
beginning to end avoiding escalation. We treat customers with
respect and professionalism while pursuing the best solution for
their issues. We handle confidential customer information securely
and resolve difficulties with patience and kindness.
Qualifications And Skills
Written and oral communication
This entry level position is the first step in a path of growth and
advancement at Circuit Board Medics. New customer support agents
start training on day one and are contributing after only two
weeks. This role gives new employees a chance to acquire knowledge
and skills that can lead to more advanced positions including level
2 inside sales and technical support.
Circuit Board Medics was founded on, and continues to maintain, a
1-Day Turnaround for standard repairs. This nurtures a fast-paced
environment that requires a strong sense of urgency. The typical
workday is on-site 8:00 AM - 5:00 PM or 11:00 AM - 8:00 PM
depending on the shift.
Paid time off
Opportunities for advancement
Financial planning resources
Free healthy snacks
Casual dress code
Branded clothing allowance
What can you expect during the application process?
Start by applying online through our website or Indeed
Complete two assessments emailed to you with "Circuit Board Medics
Application" in the subject line. (You will receive the second
email after completing the first assessment.) Please allow up to 30
minutes to complete both assessments.
Our talent team reviews each completed application within 3
business days. If we are interested in moving forward with your
application, you will receive a phone call within 1 week of your
completed assessment date.
If you need any help along the way, you can reach us at
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Keywords: Circuit Board Medics, Greenville , Inside Sales Support 1, Sales , Greenville, South Carolina
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