On Site Customer Support Agent
Company: Circuit Board Medics
Location: Greenville
Posted on: May 9, 2022
Job Description:
Job DescriptionJob Type: Full-Time HourlyStarting Pay: $20.00 +
/hour 1st Shift: M-F, 8 AM-5 PM 2nd Shift: M-F, 11 AM - 8
PMLocation: On-Site in Greenville, SC 29615What do you believe
about customer service?Do you believe customer service should be
about customers and how you can serve them well? Do you take pride
in your ability to make good decisions and provide relevant
solutions that are not obvious? Do you believe a team isn't just
the people you work with, but rather a group that challenges you to
get better every day while supporting you to do the same for them?
If you answered yes to all of these questions, then you might be a
good fit for our team!The right person for this position will
exhibit the following qualities:
- Responsible
- Self-aware
- Self-managing
- Continually improving
- Faithful in the details
- Humble but confident
- Team-mindedThe following skills are necessary:
- Listening and comprehension
- Typing (45 wpm or higher)
- Computer
- General navigation
- Ability to learn new software
- Good communication (verbal and written)What does the right
candidate look like?We believe successful candidates for our
Customer Support team will have experience in serving, which can
come in a variety of ways. Most of the time, there will be
volunteer service in their history. They understand that giving of
their time is an investment in others, and that it is a privilege
to be able to give back to those in need. They are able to see
things from perspectives that are different from their own and are
able to make decisions that reflect alternate perspectives. Just
because they know something to be true does not mean they cannot
understand why someone else believes something different. They seek
first to understand and then to be understood. They are
uncompromising in truth, but they also understand that sometimes,
they are the ones who "take the loss" in order to maintain
integrity and avoid reproach. They believe that just like iron
sharpens iron, so teammates sharpen one another.If this sounds
appealing, we would love to hear from you. Building and maintaining
a culture that loves people, takes ownership, and pursues
excellence is not easy. If you think you are up to the challenge,
we look forward to receiving and reviewing your application!Career
PathThis early-career position is the first step in a path of
growth and advancement at Circuit Board Medics. New customer
support team members start training on day one and are contributing
after only two weeks. This role gives new employees a chance to
acquire knowledge and skills that can lead to more advanced
positions including level 2 inside sales and technical support.
What We DoIn a world that tends toward replacement, Circuit Board
Medics recognizes the value of fixing what is broken. Founded in
2010, Circuit Board Medics (CBM) has cemented its place in the
remanufacturing world through high quality work and stellar
customer service. CBM specializes in repairing and rebuilding
circuitry in automotive and appliance modules. By repairing these
components, CBM offers customers an alternative to high cost
replacement parts and a timely solution for malfunctioning ovens,
refrigerators, cars, trucks and more.
Do you want to see what it's like to work here? Check out
linkedin.com/company/circuit-board-medicsBenefits
- Health Insurance
- Paid time off
- Paid holidays
- Stable Hours
- 401(k) matching
- Adoption benefits
- Continuing education
- Employee discount
- Paid training
- Opportunities for advancement
- Financial planning resources
- Professional development
- Free healthy snacks
- Casual dress code
- Branded clothing allowance
- Game nights
- Social outings What can you expect during the application
process?
- Start by applying online through our website or Indeed
- Complete two assessments emailed to you with "Circuit Board
Medics Application" in the subject line. (You will receive the
second email after completing the first assessment.) Please allow
up to 30 minutes to complete both assessments.
- Our talent team reviews each completed application within 3
business days. If we are interested in moving forward with your
application, you will receive a phone call within 1 week of your
completed assessment date.Need Help?If you need any help along the
way, you can reach us at hr@circuitboardmedics.com
www.circuitboardmedics.comPowered by JazzHRsFvHMOoyFo
Keywords: Circuit Board Medics, Greenville , On Site Customer Support Agent, Sales , Greenville, South Carolina
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