Counter Sales Associate
Company: Cregger Company
Location: Greenville
Posted on: March 14, 2023
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Job Description:
Once a small plumbing supply house, Cregger Company is now a
leading $200 million wholesaler and retailer of building products
and home goods related to heating, cooling, plumbing, and lighting.
Founded in 1978, Cregger Company has grown into one of the
industry's most well-known and respected wholesalers. Today Cregger
Company employs over 350 people across 40 locations throughout
South Carolina, North Carolina, and Georgia. Still under the
leadership of its founding family - the Cregger Family - the
company continues to grow and prosper through its focus on customer
service, extraordinary personnel, discipline of operations, and
amongst all things, PRIDE.Job Description: The counter sales
position is designed to increase sales and customer satisfaction by
efficiently and courteously assisting return customers, walk-ins,
warehousing responsibilities, and telephone customers in the
selection and acquisition of needed products.Job Duties:Service
customers at the counter by taking orders and entering them into
the system accurately; give priority to regular accounts.Use
electronic and published catalogs to provide product, pricing and
availability information to customers.Follow company pricing and
credit guidelinesQuickly solve customer problemsRetrieve orders
from warehouse quickly and accuratelyIncrease sales and average
order size by means of cross-selling, up-selling, add-on sales and
offering promotional sales items as well as new productsPromote and
sell overages, damaged and discontinued itemsHandle customer
complaints and returns, while showing a positive attitudeKeep
merchandising and counter areas clean and attractiveKeep counter
area inventory stocked; remove or add inventory items to stimulate
impulse sales; remove discontinued items from the sales floorAssist
in scheduled physical inventory countsDrive sales activity through
outbound sales calls as directed by managementParticipate in
company-sponsored sales promotionsWork with other departments to
resolve customer service issues in a timely mannerAccurately use
order entry, computerized systems and other technologies as
requiredPerform other job duties as required by managementFollow
company policies and proceduresAttend product training
meetingsPulling, filling, packing and setting up orders for
delivery and pickup.Maintain the ability to determine the status of
an order at any given time.Follow any special instructions
pertaining to any given order at any given time.Receive shipments,
log into inventory, maintain inventory through audits.Report any
quality or inventory discrepancy issues to the appropriate
person.Communicate positively with supervisors, sales staff, fellow
workers and customer to coordinate deliveries/ pick-up.Operate a
forklift safely and efficiently, maintain required certification,
perform vehicle safety checks and report discrepancies to
supervisor.Assist in keeping facility clean, neat, safe and
operating efficiently.Attend product knowledge meetings as required
by management.Present a neat and professional image.Assist in
keeping facility secure.Maintain proficiency in computerized
systems and other technologies as required.Follow company policies
and procedures.Job Requirements:Valid Driver's LicenseElectrical
product knowledge is a mustExperience will be considered in
starting pay.Benefits:Full health, dental, and vision insurance.401
kPaid HolidaysVacation PayEmployee Referral ProgramCompany
DiscountPlus more...PM22PI207943500
Keywords: Cregger Company, Greenville , Counter Sales Associate, Sales , Greenville, South Carolina
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