Business Development Representative

Location: Charlotte
Posted on: June 23, 2025

Job Description:

We are seeking a dynamic and results-driven Inbound Business Development Representative to join our team. The ideal candidate will be responsible for generating new business opportunities through inbound lead qualification and nurturing. This role requires exceptional communication skills, a customer-centric approach, and a passion for helping businesses succeed through innovative technology solutions This role is based out of our Office in Charlotte, North Carolina Key Responsibilities Inbound Lead Qualification: Engage with inbound leads via phone, email, and live chat to understand their business needs, qualify their interest in our POS solutions, and identify opportunities for further engagement. Product Knowledge: Develop a deep understanding of Quilts product offerings, features, and benefits to effectively communicate value propositions to potential customers. Demo Scheduling: Conduct needs assessments and schedule product demos with Account Executives to educate prospects on how our POS solutions can address their specific business challenges and objectives. Relationship Building: Build rapport with prospects and establish trusted advisor relationships by providing expert guidance and personalized recommendations based on their unique requirements. Lead Nurturing: Maintain ongoing communication with leads through follow-up calls, emails, and personalized outreach to nurture relationships and progress them through the sales pipeline. Sales Pipeline Management: Utilize CRM software to track lead interactions, update lead statuses, and prioritize follow-up activities to ensure timely and effective lead management. Collaboration: Work closely with the sales and marketing teams to coordinate efforts, share insights, and optimize lead generation and conversion strategies. Qualifications Bachelors degree in Business Administration, Marketing, or related field preferred. Experience in sales, business development, or customer service role, preferably in the technology or software industry. Excellent communication skills, both verbal and written, with a strong ability to articulate complex concepts in a clear and concise manner. Demonstrated ability to build rapport and establish relationships with customers based on trust and credibility. Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Self-motivated with a positive attitude and a willingness to learn and adapt to evolving business needs. Benefits Competitive salary and commission structure. Comprehensive benefits package including medical, dental, and vision coverage. 401k Opportunity with Company Match Opportunities for career growth and advancement within a rapidly growing company. Ongoing training and professional development initiatives. Fun and collaborative work environment with a focus on teamwork and innovation. Join Our Team If you are passionate about technology, driven to succeed, and eager to make a difference in the lives of businesses, we want to hear from you! Apply now to join our team as an Inbound Business Development Representative at Quilt and take the next step in your career journey. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. About Quilt Software Ever wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Streets unsung heroes – from quirky cheese shops to family-run jewelry stores – with the tools they need to compete. Last year, we helped 14,000 shops make over $2 billion in sales with our family of industry-specific software solutions. If you get a kick out of supporting local businesses, love great software, and want to be part of a company that’s powering Main Street, we’d love to chat. Come join us in our quest to keep local retail not just alive, but thriving!

Keywords: , Greenville , Business Development Representative, Sales , Charlotte, South Carolina